Detailed Guide

My Profile

My Swaps
My Items
My Details
My Feedback

My Swaps

Current Swaps

This area displays a list of all swaps that you have on the go. It shows you who you are swapping with, what items are involved in the swap and the status of the swap.

The swaps are listed in date order so the swaps at the top of the list are the ones that have been started or updated most recently.

The status of the swap can be Started, Accepted or Confirmed.

Started means that it has either been started by you (no action required) or started by the other user, which means that this is a new swap that you should look at and either accept it or cancel it.

Accepted means that either you have accepted a swap started by someone else (no action required) and are waiting from them to confirm the swap or the other user has accepted your swap and you should now confirm it.

Confirmed means that either you or the other user have confirmed the swap and you should get their postal or email address and actually do the swap.

Any swaps that are shown in bold mean that you are required to take some action at this stage.

Completed Swaps

This contains a list of all of your swaps that have been completed, displayed in the same format as with Current Swaps.

Cancelled Swaps

This contains a list of all of your swaps that were started then cancelled by either you or the other user.

The status here will either be 'Cancelled by you' or 'Cancelled by otheruser'.

Swap Details

You can view the details of the swap by clicking on the 'Details' link on the My Swaps page.

The most important part of this page is the dotted box near the top. This shows you what you need to do next (if anything). There is also the option here to cancel the swap if have changed your mind for any reason.

The Swap Details page also shows you who you are swapping with, the method of the swap, the items being swapped, the status of the swap, and a detailed history of the swap.

At the bottom of the page are any comments that have been left either by you or the other user. You can add a comment to the swap by clicking 'Add Comment' (only on Current Swaps).

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My Items

This will display all items that you have added for swapping, divided in to the 4 categories of Books, CDs/Vinyls, DVDs/Videos and Video Games.

You can view the details of the item by clicking on its title. From this page you can then edit the details.

You can edit the details of the item directly from the 'My Items' page by clicking on the pen and paper item on the right. From this page you can also add, or remove the photo that goes with the item. Make any changes you want then click 'Confirm Changes'

You can delete the item from the 'My Items' page by clicking on the red cross on the right. You cannot undo this so make sure you really want to delete the item! You will not be allowed to delete the item if it is involved in a current swap. If you are sure you want to delete it, go in to current swaps and cancel any swaps it is part of before deleting it.

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My Details

This page displays all of your personal details and preferences.

If you want to edit these details, click 'Edit Details', make any changes, then click 'Confirm Changes'.
Note: If you change your email address you will have to reactivate your account by clicking on the link that will be emailed to you at this new email address.

You also have the option to change your password. Click 'Change Password', enter your old password and the password you would like to change it to, and then click 'Confirm Change'.

Going on Holiday

If you are going on holiday or will be unable to access your account for a period of time, you can set your status to On Holiday. Your items will be hidden to other users and noone will be able to swap with you whilst on holiday. You must make sure you complete or cancel any open swaps before going on holiday.

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My Feedback

This page shows all ratings and feedback that have been left about you by other users.

The table at the top shows the number of swaps you have completed, the percentage of positive feedback you have received, and the number of 'Good', 'Bad' and 'Average' ratings you have received. This is also split up in to Post swaps and Meet swaps.

Below this are all of the comments left with the most recent ones at the top.

If you are unhappy with any comments, you are given the option to reply. Click 'Reply to feedback' at the bottom of the page. Then click on the link next to the comment you want reply to. Enter your response and click 'Reply'.

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